What to do when Chrome repeatedly asks you to restart it when you update it

SC2 2017-12-12

2021-09-09

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A reboot is required to complete the update of Google Chrome, but in my environment, there is a phenomenon that a message prompting to reboot sometimes loops.

This looping phenomenon is thought to occur because the related file (or folder) is locked for some reason in the process of internally processing Chrome updater to refer to the new update file.

In my research, I think that the renaming process of new_chrome.exe may have failed.

In most cases, you can get out of the loop by quitting Chrome completely and then restarting it.

If the file lock is the cause, restarting the computer is likely to solve the problem, but it may still be useless.

Since I found a way to handle the loop phenomenon even after trying the following, I will write it down.

Restart Chrome
Restart your computer

Cause of restart loop

A restart loop occurred when updating Google Chrome 62.0.3202.94 to 63.0.323.84.

The cause of the restart loop is as follows.
Maybe ...

When you run the Chrome update, you can check the following executable files by viewing the folder where chrome.exe exists.

C:\Program Files (x86)\Google\Chrome\Application

chrome.exe
new_chrome.exe

Until you restart Chrome, chrome.exe refers to the version 62.0.3202.94 folder you are currently using.

And, new_chrome.exe is renamed to chrome.exe at reboot and references the updated version 63.0.3239.84 folder.

It is thought that a restart loop occurs when this renaming process does not go well.

Loop measures

If restarting Chrome doesn't solve the problem, try renaming new_chrome.exe manually.

Shut down Chrome before renaming.


Before renaming	After renaming
chrome.exe	chrome.exe_old etc
new_chrome.exe	chrome.exe

Afterword

Other errors related to Chrome that I know are as follows.

"Error Code 4: 0x80070005" is displayed and update check can not be performed

Luckily, we have found solutions to the 0x80070005 error, so if you have a problem please refer to the related article.

By default, Chrome is automatically updated by Google Update, but you can cancel this setting.

The way to disable Google Update is complex.

You have to cancel the update trigger registered in the task scheduler or Windows service.

Please read related articles if you are interested.

Verification: Google Chrome 62.0.3202.94
Windows 7 32bit

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