How to avoid the problem that Synaptics Mouse 19.0.19.13 is detected repeatedly by Windows Update

SC2 2018-03-31

2024-06-14

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The links mentioned in the text have changed to different content, and wushowhide.diagcab is no longer available.

However, I have found a new download link and introduced it in another article.

The instructions on how to use wushowhide.diagcab might still be helpful.

You can read the hidden article by clicking on it.

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Remnants of articles that had been published

Windows Update false positive issue

In my environment, every time I run Windows Update, I find the Synaptics driver that should have been installed.

I have installed the detected driver according to the message of Windows Update every time it was detected, but since the same thing is repeated, I excluded Synaptics driver from the detection target.

Microsoft offers a program (wushowhide.diagcab) that excludes certain updates from Windows Update, but its existence seems to be less known.

This article describes how to get and use wushowhide.diagcab.

False-detected driver

The misdetected driver is the next version.

Synaptics-Mouse-10/6/2015 12:00:00 AM-19.0.19.13

Installation seems to be successful

When you start Device Manager

"This device is working properly"

The installation is considered successful because it is displayed.

General

Synaptics SMBus TouchPad Properties: General

driver

Synaptics SMBus TouchPad Properties: Driver

Try repair using wushowhide.diagcab

※ It verified with Windows 10 Pro Fall Creators Update, v1709.

The official Microsoft tool wushowhide.diagcab is a tool that excludes any program from the updates listed in Windows Update.

Take advantage of this to exclude Synaptics drivers.

There are two types of wushowhide.diagcab distributed, so be careful not to mistake the downloaded file.

For Windows 10 Version 1607 (Anniversary Update) and later versions
For Windows 10 Version 1511 (November update) and earlier versions

External link

How to temporarily prevent a driver update from reinstalling in Windows 10 | support.microsoft.com

execute wushowhide.diagcab

Here are the steps I followed to exclude the Synaptics driver:

Make a note of the screen transition.

1. Prevent and troubleshoot computer problems

Click Next (N) .

2. Show or hide updates

Select Hide updates (Windows will not install hidden updates).

3. Select the updates

Synaptics-Mouse-10/6/2015 12: 00:00 AM-19.0.19.13 ☑ Put a check and click Next (N) .

4. Troubleshooting finished

The exclusion process is successful when it is displayed as resolved.

5. End of procedure

Restart your computer and make sure the Windows Update does not show the Synaptics driver.

The confirmation procedure is as follows.

WIN10: Start Menu> Settings> Update and Security

If it says Download, you must click Download to complete the installation.

Afterword

Make Windows Update a manual update

Since Windows Update is often released with problems, change it to manual update so that it is not automatically installed.

The easiest way is to open the advanced options of Windows Update and set the delay setting to the maximum value like "feature update: 365 days" or "quality update: 30 days". to start.

You can use the Local Group Policy Editor (gpedit.msc) to prevent it from being installed on your own, but Windows 10 Home does not have the Local Group Policy Editor activated by default.

Don't give up here.

The steps to activate the Windows 10 Home Local Group Policy Editor and the steps to change Windows Update to manual update are noted in the following article, so please read if you are interested.

External link